Cookie Policy

Introduction

We use cookies and similar technologies to operate our website, remember your preferences, improve performance, and understand how our Services are used. By continuing to use our website, you consent to our use of cookies as described in this Policy, except for non-essential cookies which require your consent.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device on return visits, store preferences, and collect information about how you use the site. We also use similar technologies such as local storage, session storage, and pixels — for the purposes of this Policy these are all referred to as "cookies".

Categories of Cookies We Use

We group cookies into four categories based on their purpose.

Strictly Necessary

Required for the website and dashboard to function. They support actions such as logging in, maintaining your session, and protecting against fraud. These cannot be disabled.
Examples: ovgc_session, csrf_token, auth_state

Functional

Remember choices you make to provide a personalised experience — for example your language preference or last-used dashboard view.
Examples: ovgc_locale, ovgc_theme, dashboard_view

Analytics & Performance

Help us understand how visitors interact with our site so we can improve it. Data is aggregated and pseudonymised wherever possible.
Examples: Vercel Analytics, PostHog, internal page-view counters

Marketing

Used to measure the effectiveness of marketing campaigns and, with your consent, to show relevant content. We do not sell this data.
Examples: campaign-attribution identifiers, conversion pixels

Third-Party Cookies

Some cookies are placed by trusted third-party services we use to deliver our Services. These include:

1
Hosting & infrastructure
Vercel, Cloudflare — required for site delivery and DDoS protection.
2
Identity & verification
Onfido / Persona / Sumsub — used during KYC for fraud prevention.
3
Analytics
Vercel Analytics, PostHog — anonymised product analytics.
4
Support
Intercom or similar — to power chat and ticketing if/when enabled.

These third parties have their own privacy policies. We choose providers that meet our security and data-protection standards.

Managing Your Cookie Preferences

You can control cookies in several ways:

1
Cookie banner
On your first visit, you'll see a banner where you can accept or reject non-essential cookies. You can change your choices at any time via the "Cookie preferences" link in the footer.
2
Browser settings
Most browsers let you block or delete cookies. Note that blocking strictly necessary cookies will prevent parts of the site from working correctly.
3
Opt-out tools
Industry tools such as Your Online Choices (EU) and the Network Advertising Initiative (US) let you opt out of multiple advertising cookies at once.

Disabling cookies may degrade your experience — for example, you may be logged out more frequently or unable to access certain dashboard features.

Do Not Track

Some browsers send a "Do Not Track" (DNT) signal. There is no industry consensus on how to interpret DNT, so we currently do not change our behaviour based on this signal. You can use the controls described above to opt out of non-essential cookies.

Changes to this Cookie Policy

We may update this Policy from time to time. When we make material changes, we will update the "Last updated" date at the top and, where required, notify you before the changes take effect.

Contact

For cookie-related questions, contact privacy@ovgcpayments.com.